Justdial recruitment through task

 Justdial, India's leading local search engine has much more to offer than what meets the eye. With more than 25 verticals on the website, the organization that was established in 1996 as a phone based local directory, today caters to offer services which include Bills & Recharge, Book A Table, Book A Cab, Book Movie Tickets, Deals & Offers, Flight Tickets, JD Events, Order Groceries, Order Food, Order Flowers and many more. At a time when work smart is the daily mantra, Justdial's services aimed at simplifying day-to-day tasks are available at the click of a button. These services are available on Web, App and WAP. The newest offering by Justdial – JD Omni, is a complete business management solution model that is cloud based. It gives business owners easy access to crucial aspects like minute by minute sales, inventory management, billing, customer retention, promotions, employee management among other features. With offices across 11 cities in India, the organization has a team of more than 10,000 employees and 16.1 Million business listings. Its services being available in all the major cities, Justdial truly is a one-stop shop making available 'Anything, Anytime, Anywhere'.

Website: http://www.justdial.com

Domain: Customer Support

Designation: Information Retrieval Officer - Voice Operations (IRO) 

CTC Per Annum: 

1,20,000/- (part-time)  1,98,000/- (full time) for Fresher’s

For Experienced depends on the Last CTC.

Job Description: 

• Responsible for attending calls and providing information as requested by the caller, using a very user friendly software.
• Ensure that appropriate information is provided while taking a   call.
• Ensure that the duration of the call is within the standardized Average Time Taken (ATT).
• Adhering to the quality norms

Eligibility Criteria:

B.E/ B.Tech, B.Com, B.Sc, B.A, (any discipline) with minimum 50% aggregate throughout the academics graduated in 2021

Skills Required:

• Excellent communications skills (Written and verbal),  ability to communicate correctly and clearly with all customers.
• Fluency in English, Telugu and Hindi
• Work successfully in a team environment as well as independently
• Ability to successfully adapt to changes in their environment
• Computer knowledge/ Skills, Ability to use a desktop computer system.
• Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
• Should be creative and analytical problem solver with a passion for excellent customer service.
• Excellent phone etiquette and excellent verbal, written and interpersonal skills

Interview Procedure:

• 1st round: Online Test (Aptitude and Reasoning - 20 Min)
• 2nd round:  HR round 
• 3rd round:   Operations Round

Student Information:

• Shift timing will be rotational in nature)
• Work from Office only (Mandatory)

For more details please contact:

Contact Person: Ms. Archana

Email ID: placementexecutive1_cr_task@telangana.gov.in

Contact Number: 040 - 48488245

Last Date to Apply: 30th October 2021.

Apply Link : https://www.task.telangana.gov.in/Placements/Just_Dial_Info_Retrieval_Officer_2021